Why I built MCR
I've worked in social care for sixteen years. In that time, the world has changed — but care homes largely haven't. We still gather feelings by sitting a young person down and asking. They come to us daily just to find out how much money they have left. A decision they've asked for can take three days to reach their keyworker. Weekly meetings still happen on paper, then get typed up again into whatever online system we've since moved to. It works. But it's built for a world that's already moved on.
Young people live on their phones now, and the sector hasn't caught up. Some worry that moving this online trades away face-to-face contact — I see it differently. It gives us more to talk about, not less: someone rates dinner two stars in the app, and by the time you're on shift the whole house is asking who dared give the shepherd's pie a two. That's not paperwork. That's just people talking, with the app as the excuse to start it.
"Built around the people in the room, not the paperwork around them."
A space to take control of their own care — see their calendar, get reminders, and build independence and life skills with their progress evidenced along the way. A modern way to contribute to the house, and a way to be heard when saying it face to face feels like too much.
Every working document in one place — no more handover notes deleted too soon, no more paper templates young people won't touch or refuse to fill in. One system for the day-to-day running of the home, with everything talking to everything else, so staff spend less time on admin and more time with the young people.
An evidence hub in a simple interface, built to slot into the home rather than fight it — with a notification system that keeps you and the team organised and on track.